Privacy Policy for SMS Compliance

Benchmark CPA www.benchmark.cpa

Effective Date: 2-1-25

Benchmark CPA ("we," "us," or "our") is committed to protecting your privacy and ensuring compliance with applicable SMS communication regulations, including the Telephone Consumer Protection Act (TCPA), the Cellular Telecommunications Industry Association (CTIA) guidelines, and relevant privacy laws such as the General Data Protection Regulation (GDPR) where applicable.

1. Information We Collect

When you opt-in to receive SMS messages from Benchmark CPA, we may collect the following information:

  • Your mobile phone number
  • Your consent and opt-in records
  • SMS message history between you and Benchmark CPA
  • Any personal information you provide voluntarily through SMS communication

2. How We Use Your Information

We use your mobile number and any related data to:

  • Send service-related messages, including appointment reminders, important updates, and account notifications.
  • Provide promotional offers and marketing communications (if explicitly opted in).
  • Respond to your inquiries and provide customer support.
  • Improve our SMS services and ensure compliance with regulations.

3. Opt-In and Consent

By providing your mobile phone number and opting into our SMS communications, you consent to receive text messages from Benchmark CPA. Consent is not a condition of any purchase, and you can opt out at any time.

4. Opt-Out and Your Rights

You can stop receiving SMS messages from Benchmark CPA by replying STOP to any message. Upon receiving your request, we will send a final confirmation message and no further messages will be sent unless you re-subscribe.

For assistance, you can reply HELP to any message or contact us at accounting@benchmark.cpa or call 260-665-1342.

5. Data Security and Retention

We take appropriate security measures to protect your data from unauthorized access or disclosure. We retain SMS data only as long as necessary to fulfill communication purposes and comply with legal obligations.

6. Sharing and Third-Party Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes. We commit not to transfer consumer data to any external organizations except trusted service providers for SMS delivery and legal authorities if required by law. To prevent unauthorized sharing of user data, we implement strict access controls, encryption measures, and conduct regular security audits to safeguard your personal information.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. Continued use of our SMS services after such updates constitutes acceptance of the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy or your SMS communications, you can contact us at:

Benchmark CPA

200 Hoosier Drive Suite D

Angola, IN 46703

Email: accounting@benchmark.cpa

Phone: 260-665-1342